Questions 172-175 refer to the following online chat discussion.

Monday, 8 May

Gabriel Li (9:10 A.M.)

Good morning, everyone. I want to remind you that Larkin Landscaping will be here at Derryco tomorrow morning to remove the trees from the front parking area. My workers will block off the area before the contractor arrives, so you and your staff should plan to find parking elsewhere or use public transit.

Ava Abberton (9:11 A.M.)

I have a client, Jan McGonagle, who will be driving in from Belfast to meet with me at 10:00 A.M. What should I tell her? Can she contact the facilities department?

Martin Beattie (9:12 A.M.)

There's heavy rain in the forecast. Are you sure the tree work will go forward?

Gabriel Li (9:13 A.M.)

Yes, give Ms. McGonagle my mobile phone number and have her call me when she arrives. I will direct her around the back. The spots there will be reserved for visitors only.

Gabriel Li (9:14 A.M.)

And yes, Larkin assured me the crew comes out rain or shine.

Daniel Deegan(9:15A.M.)

Remember, too, that we can approve team members to work from home tomorrow. Just make sure that all conference calls are listed on the master schedule on the intranet.

Gabriel Li (9:16 A.M.)

Right. Thank you, all.

172. Who most likely is Mr. Li?

(A) A landscaping crew member

(B) A delivery coordinator

(C) A warehouse worker

(D) A facilities supervisor

173. Why will Ms. McGonagle contact Mr. Li?

(A) To schedule a visit with him

(B) To obtain parking assistance

(C) To get a list of directions to the office

(D) To advise him of transit delays

174. What is likely to happen on May 9?

(A) Some Derryco employees will work at home.

(B) Derryco will be closed for business.

(C) Ms. McGonagle will stay in a local hotel.

(D) Mr. Deegan will cancel a conference call.

175. At 9:14 A.M., what does Mr. Li mean when he writes, "the crew comes out rain or shine"?

(A) The weather forecast is probably wrong.

(B) The outdoor work will proceed as scheduled.

(C) Larkin Landscaping employs an outstanding group of workers.

(D) Derryco employees should prepare for bad weather.