92 – 94. Refer to the following excerpt from a talk.

As you are all aware, we’ve been speaking with Boston Technical College about the training courses it provides for our employees. Despite the fact that these courses are provided free of charge, many of you have expressed concern over lack of interest from some of the employees in your departments. Some staff believe that there is no direct correlation between the courses and their salaries, however as managers we see the advantages that extra training provides. We have spoken with Boston Tech about ways that we can make the courses more convenient for our staff. As a result, we have decided that the professors will teach the courses in our conference rooms here at our company headquarters.

92. Who most likely is the speaker addressing?

a)     College professors

b)    New employees

c)     Technical support staff

d)    Department managers

93. Why are not many employees taking courses?

a)     They believe that they are too expensive

b)    They think that the courses are boring

c)     They see no advatages in taking them

d)    They are unaware that the courses are offered

94. What has the speaker suggested the company do?

a)     Hold the courses in the company offices

b)    Make the classes mandatory for all staff

c)     Hire more professional staff

d)    Implement a technical support team