116. Rather than archiving routine e-mails, please delete them ____

• A. especially
• B. likewise
• C. quite
• D. instead 

117. Mr. Khana made a phone call yesterday during which he ____ for the delay in the shipment of the clothing order

• A. to apologize
• B. apologized 
• C. apologize
• D. will be apologizing

118. Following many months of research, the marketing team finally decided on a ____ for the new perfume bottle

• A. force
• B. style 
• C. belief
• D. request

119. For more information about product warranties or ____ your new appliance, please contact customer service

• A. to register 
• B. registered
• C. registers
• D. registration

120. There will be a software upgrade tomorrow, ____ please back up any important files you have stored on the server

• A. rather
• B. while
• C. so 
• D. because