111. At Pharmbeck's banquet, Mr. Jones ____ a trophy for his performance in this year's quality-improvement initiative

• A. accepted 
• B. congratulated
• C. nominated
• D. hoped

112. Ms. Suto claims that important market trends become ____ with the use of data analysis

• A. predict
• B. prediction
• C. predictable 
• D. predictably

113. One of Grommer Consulting's goals is to enhance the relationship ____ salespeople and their customers

• A. inside
• B. within
• C. around
• D. between 

114. Depending on your answers to the survey, we ____ you to collect additional information

• A. may call 
• B. are calling
• C. have been called
• D. must be calling

115. ____ Jemburger opened its newest franchise, the first 100 customers were given free hamburgers

• A. Now
• B. When 
• C. As if
• D. After all