98 – 100. Refer to the following telephone message.

Hello, Bob. This is Wanda St.Pierre from parking services. I wanted to inform you that the parking garage will be under repairs beginning on Tuesday while some issues with the facilities are taken care of. The project should require three days, and the area should be available by Friday. I realize that many of your employees your employees drive to work, so please apologize for any invonvenience this many cause them. A shuttle bus will be provided from the main entrance each morning and afternoon on Wednesday and Thursday. Let me know if you have any downtown meetings, and I should be able to arrange transportation.

98.What is being worked on?

a)   The parking garage

b)  The main entrance

c)   The shuttle bus

d)  The computer network

99.When is the parking garage available again?

a)   Tuesday

b)  Wednesday

c)   Thursday

d)  Friday

100. How does Ms.St Pierre offer to help?

a)   Give directions to the parking lot

b)  Write a report outlining the repairs

c)   Provide transportation for employees

d)  Send staff to help repair the garage